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| Mass Retailers generally: |
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Specialty Books always: |
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| Do not know which edition is specified for a specific class. ISBN numbers are often incorrect. |
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Builds your online bookstore to precisely match your class schedule and booklist. Our customer service representatives help students get the right textbook and materials for every course and section. |
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| Do not know if supplemental materials are required for a class and may not provide them. |
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Lists and offers CDs, lab materials, workbooks—everything that is needed for each course or section. |
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| Have no one to answer questions, sometimes not even a phone number on the website. |
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Has customer service representatives available to answer questions or resolve problems. |
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| Don't guarantee books are in stock and don't carry adoption-size inventory levels. |
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Stocks textbooks and course materials to match your enrollment numbers. |
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| Do not assure used textbook quality. Students may receive books without covers, with missing pages, or with extreme overuse. They may also receive the wrong book or edition. |
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Offers high-quality used textbooks subject to rigorous quality control. |
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| Don't assure timely delivery. Students often receive books after courses have started or find out much too late that books are unavailable, backordered, or simply have not been shipped. |
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Assures adequate stocking levels and offers same-day order shipping. |
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| Promote free shipping offers containing many hidden conditions. |
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Offers reliable shipping at reasonable cost. |
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| Do not offer buyback programs. |
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Buys back textbooks online, by fax, by phone or by email. |
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Your students will have the most reliable course materials source available when you choose Specialty Books as your online
bookstore partner.
Don't settle for anything less. Choose Specialty Books. |
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